IT Analyst Technical Infrastructure (OpenVMS Systems Administrator)

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. About Caterpillar Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Your Impact Shapes the World at Caterpillar Inc When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.   Job Summary We are seeking an IT Analyst Technical Infrastructure ( OpenVMS Systems Administrator ) to join our IT Infrastructure Support - CAT IT Division. The preference for this role is to be based out of Bangalore – Caterpillar PSN   This position requires candidate to work a 5-day -a -week schedule. Shift Timing : 01:00-10:00PM IST Position Summary   The OpenVMS Systems Administrator is responsible for the administration, maintenance, monitoring, and support of mission-critical OpenVMS environments supporting warehouse automation, parts distribution, and manufacturing applications across multiple global locations. This role provides operational support for both physical OpenVMS Integrity servers and emulated OpenVMS environments hosted on Vere Technologies virtual servers, ensuring high availability, system performance, security, and business continuity for critical enterprise applications.  Key Responsibilities   OpenVMS Infrastructure Administration   Administer and maintain a production OpenVMS Cluster   Monitor and maintain OpenVMS operating systems and associated layered products.  Plan, test, and implement operating system upgrades, patches, and software updates.  Troubleshoot hardware, software, operating system, and application-related issues.  Perform performance analysis and capacity planning activities.  Coordinate maintenance activities to minimize operational impact.  Virtual OpenVMS Environment Support   Administer emulated OpenVMS servers   Apply upgrades, patches, and software maintenance to Vere Technologies platforms and supporting infrastructure.  Monitor virtual host performance and resource utilization.  User and Security Administration   Create, modify, and disable OpenVMS user accounts according to approved access requests.  Manage user privileges and security settings in accordance with company policies.  Support audit and compliance requirements related to system access and security controls.  System Monitoring and Operations   Monitor system health, availability, and performance across all OpenVMS environments.  Manage and monitor:   Disk capacity and utilization  Printer queues  Batch processing queues  System backups and recovery processes  Investigate and resolve operational incidents and system alerts.  Maintain documentation for procedures, configurations, and system changes.  Backup and Disaster Recovery   Execute and validate backup procedures for physical and virtual OpenVMS systems.  Support disaster recovery testing and recovery planning activities.  Ensure backup integrity and data recoverability.  Global Support   Provide infrastructure support for multiple business applications, including the widely utilized CAPP+ application environment.  Collaborate with application teams, business stakeholders, vendors, and infrastructure teams to resolve system issues and implement enhancements.  Support global business operations requiring high system availability and reliability.  Required Qualifications   Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience.  Extensive experience administering OpenVMS operating systems.  Experience supporting OpenVMS Cluster environments.  Knowledge of OpenVMS system management, storage, user administration, and security.  Experience applying operating system patches, upgrades, and software maintenance.  Experience managing backups, disaster recovery processes, and system monitoring.  Strong troubleshooting and problem-solving skills.  Experience supporting mission-critical production environments.  Preferred Qualifications   Experience with HPE Integrity Server hardware.  Experience with Vere Technologies OpenVMS emulation solutions.  Knowledge of warehouse management systems and automated material handling environments.  Experience supporting global enterprise applications.  Familiarity with high-availability and business continuity practices.  Experience working in manufacturing, logistics, or parts distribution environments.  Key Competencies   Infrastructure Administration  OpenVMS Systems Management  Cluster Administration  Incident Management  Change Management  Performance Monitoring  Capacity Planning  Disaster Recovery  Problem Solving  Technical Documentation  Customer Service  Cross-Functional Collaboration  Scope of Responsibility   Supports a few physical OpenVMS Integrity servers, including a production OpenVMS Cluster and test environment.  Supports several emulated OpenVMS servers hosted on 9 Vere Technologies virtual servers.  Maintains Vere Technologies license servers.  Supports international locations across North America, South America, Europe, and Australia.  Provides operational support for mission-critical warehouse automation and parts distribution systems that directly impact order fulfillment and business operations.   Skill Descriptors Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges. Level Working Knowledge : • Provides effective technical solutions to routine functional challenges via sound technical competence, effectively examining implications of events and issues. • Effectively performs the technical job aspects, continuously building knowledge and keeping up-to-date on technical and procedural job components. • Applies technical operating and project standards based on achieving excellence in delivered products, technologies and services. • Applies current procedures and technologies to help resolve technical issues in one's general area of technical competence. • Helps others solve technical or procedural problems or issues. Technology Advising: Knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products, technologies, services and solutions for a specific technology domain. Level Working Knowledge: • Assesses the current technology environment, expressed needs and initiatives of client organizations. • Uses an effective consulting method to present technology solutions that resolve stated client business issues. • Advises clients regarding a family of specific products, technologies or services in a technology domain. • Demonstrates basic competence and sound business knowledge regarding specific products, technologies or services within a d