ADMINISTRATOR L3

Bangalore, Karnataka · full-time

via Adzuna

Posted 6d ago · First seen Oct 28 · seen live today · via Adzuna

Apply via Adzuna Create a free account to see your fit

The posting, as published

Job description: Job Description Role Purpose The purpose of this role is to resolve priority incident tickets and service requests while contributing to incident analysis, change request preparation, and continuous service improvement. ͏ Areas of responsibility Triaging and resolution of tickets-"Perform initial triage for high priority incident tickets (P2 tickets) which may have an impact across one or more processes and resolve priority incident (P3) tickets within defined SLAs. Create log …