Customer Success Professional

As a Program Coordinator within our Customer Success team, you'll be crucial in providing excellent customer service and promoting client programs. You'll handle a high volume of incoming calls from clients, candidates, and test site administrators, directly supporting our US, EMEA, and APAC lines of business. This role also involves assisting with the operational aspects of client testing programs and expertly managing escalated service-related issues. Primary Responsibilities Handle Level 2 E…