Senior Network Operations Analyst

Shift timings: Rotational night shifts We will count on you to: Network, Security & Infrastructure L1 Support Responsible for the operation of 24/7 global voice and data network. Identify and track faults, manage communication and ticketing systems, interface with incident management teams, and resolve issues within governed SLA time frames. Tracks network usage capacity in both incident and planning situations. Utilizes network capacity planning tools to identify trends that impact business pe…