DBiz.ai

Service Delivery Manager

Kochi, Ernakulam · hybrid

via Adzuna10+ yrs

First seen Sep 5 · seen live today · via Adzuna

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Skills mentioned

salesforce

The posting, as published

Total Experience - 10 Years Notice Period - Immediate Location - Kochi Work mode - Hybrid Role Overview We are looking for an experienced Service Delivery Manager to lead end-to-end delivery of enterprise digital support services across web, mobile, and CRM (Salesforce) platforms. The role will be responsible for managing multi-layered support operations (Monitoring, L1, L2, and Dev coordination), driving SLA adherence, operational governance, and continuous service improvement, while working c…

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