Computer Support Technician

Job Description: Summary: The Computer Support Technician II provides first-tier end user computer support on a variety of issues. They respond to incoming help requests from end users via telephone, help desk tickets, and Microsoft Teams. They are responsible for the initial setup of desktop and laptop computers. They add or replace memory, keyboards, and other computer components and peripherals. They configure, test, and troubleshoot network connectivity for local and remote computers or dev…